Questions
FREQUENT QUESTIONS
FAQ`S Frequently asked questions related to taxi services
1 PREMIUM TAXI SERVICE HOW ARE WE DIFFERENT? We offer at all times a 100% professional Taxi service of the highest quality, with professional uniformed drivers where punctuality and cleanliness of the vehicle prevail. IS OUR SERVICE MORE EXPENSIVE? The answer is no. Our services have the same price as a conventional taxi. DOES IT HAVE ANY ADDITIONAL COST? No. The on-board services offered in all our Madrid taxis are free, you will only have to pay what the taximeter shows or, failing that, the contracted price. WHAT KIND OF VEHICLES DO WE HAVE? To satisfy all the needs of our clients and give them the service they need at all times, we have joined www.taximadridclass.com, to offer them a fleet to their liking, Mercedes taxi, Tesla taxi, Lexus taxi, Mondeo hybrid taxi, Prius plus , Couston 9 seats and Mercedes viano for 7 people, with the quality and professionalism of Mercedes taxi. 2 RESERVATION SERVICE HOW CAN I RESERVE A TAXI? You can book by phone call, whasts app, SMS, Email or from any link on our website. HOW MUCH IN ADVANCE SHOULD I RESERVE? Our recommendation is 24 hours in advance in order to guarantee your service. HOW LONG DOES IT TAKE TO CONFIRM MY RESERVATION? Reservations by phone and whasts App are immediate, those sent by email within a maximum period of one hour. WHAT IF I CAN'T BOOK IN ADVANCE? We will try to send you the nearest taxi in the shortest possible time. But we will not be able to guarantee the service if you book very little in advance. CAN I ADVANCE A CONFIRMED RESERVATION? If you have confirmed a reservation with time and you need to advance it, we will send you the closest car, although we cannot guarantee that it is a Mercedes, 3 MEANS OF PAYMENT CAN I PAY BY CARD? YES, All the vehicles in our fleet have a POS for payment with all types of credit cards, including debit AMEX. DO YOU ACCEPT AMERICAN EXPRESS? The answer is YES, we accept payment in Madrid taxi with your American Express card. ARE THERE OTHER MEANS OF PAYMENT? You can also pay for your services by bank transfer. 4 PRIVACY WHAT IS OUR PRIVACY POLICY? We take your privacy very seriously on our website. Consult our privacy policy in the following links.
Taxi mercedes Madrid your Security
Book your Mercedes Taxi with guarantee
To answer any questions or queries, you can use our web contact form or, if you prefer, call us by phone.
HOW TO BOOK A TAXI
Booking a taxi is very easy. You can call directly the telephone number that appears on our website or fill out the reservation form.
WHAT DO WE DO
Each client is unique. For this reason, we adjust each of our plans so that they adapt and expressly satisfy your needs. Whether it's a single minor request or a long-term effort, we'll sit down with you to listen and prepare a personalized plan.
Prize Winners
We've received dozens of awards, but we never stop keeping our feet on the ground. We offer full dedication to each of the projects we take on.
Experienced team
Your project will be managed by qualified professionals. We guarantee that you will always have a team working specifically for you at your disposal.
Guaranteed quality
Get the support you need to make sure things are running smoothly. You have us at your disposal at all times to answer any questions you may have.
Customers
*****
locations
18
Personal
*****
Years
10
"Wonderful attention received both by phone and by mail. They gave me an estimate and they fulfilled it, very satisfied."
Lucia, London
"This is the best company I have ever worked with. I will definitely choose it again, and I recommend it to everyone."
Gold tower, Madrid
